Frequently asked questions

We export NorthStar Herbals NG capsules (moringa, neem and beetroot) and bulk agricultural commodities from Northern Nigeria, including dried hibiscus (zobo), sesame seeds, raw cashew nuts, dried ginger, chili pepper and moringa leaf powder.

Yes. We partner directly with farming cooperatives in Northern Nigeria, many of them women-led, which ensures fair prices for farmers and full traceability for you.

Yes. We offer private labelling and custom branding for capsules and powders on bulk orders.

Yes. We take part in food and agriculture trade fairs. Contact us for our current schedule or to arrange a meeting.

Our products are produced to international food safety standards. We supply a certificate of analysis for every batch, plus phytosanitary, origin and, on request, SGS inspection certificates. Current certification documents are listed on our Quality page and available on request.

We inspect partner farms, clean and dry produce to target moisture, test every batch in the laboratory and verify weights, labels and packing before loading. You receive photos and the certificate of analysis before shipment.

For agro commodities our standard MOQ is 1 metric ton per product. For capsules it is 1,000 bottles. We can accommodate smaller trial orders for new buyers.

Yes. Use the Request samples form or contact us with your requirements and we will arrange a sample shipment for your evaluation.

We accept bank transfers (TT), letters of credit (LC) and secure escrow for first orders with new buyers.

Agro produce ships in 25 kg or 50 kg food-grade jute or PP bags, vacuum-sealed bags or custom packaging. Capsules ship in sealed bottles of 120 in export cartons. Private labelling is available for volume orders.

Sea freight usually takes 2 to 4 weeks depending on the destination, and up to 6 weeks for Asia. We offer FOB, CFR, CIF and DAP terms with reliable logistics partners.

Once your order ships you receive the bill of lading, container number and tracking link, and our logistics team sends regular updates until delivery.